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American Roof Solutions
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Privacy Policy & Terms of Service — American Roof Solutions

Effective Date: 10/15/2025

Contact Information for Privacy and SMS Services

If you have any questions or wish to contact us regarding your privacy or our SMS services, please use the following:

Email: office@americanroof.solutions
Phone: (208) 391-4280
Contact Form: https://americanroof.solutions

You may also reach us by replying HELP to any message for immediate assistance.

1. Overview

At American Roof Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy and Terms of Service explain how we collect, use, and safeguard your information when you visit our website or communicate with us by phone, email, or SMS.

2. Information We Collect

We may collect the following information when you request a quote, schedule a service, or contact us:

  • Name, phone number, and email address
  • Property address and project details
  • Communication preferences and service notes

3. How We Use Your Information

We use the information we collect to:

  • Schedule roofing inspections and services
  • Send appointment confirmations and updates
  • Provide quotes, invoices, or project documentation
  • Respond to customer inquiries and provide support
  • Send follow-up messages for feedback or maintenance reminders

We will never sell or rent your personal information to any third party.

4. SMS Consent and Messaging

By providing your mobile number, you consent to receive SMS messages from American Roof Solutions regarding your appointments, project updates, and customer service.

Message and data rates may apply.
You can reply STOP to unsubscribe at any time.
You can reply HELP for assistance or contact us directly at (208) 391-4280 or office@americanroof.solutions.

All messages comply with carrier and privacy regulations.

Message Types

You will receive informational and account-related text messages from American Roof Solutions, including:

  • Project updates
  • Appointment confirmations
  • Status notifications
  • Important alerts about your roofing project or account

We do not send marketing or promotional messages.

Message Frequency

Message frequency will vary based on project activity, but customers can generally expect to receive messages as needed for updates and notifications.
Typically, you will receive no more than 2–4 messages per month, with additional messages possible during active project periods.

User Support Instructions

If you need help or have questions, you can reply HELP to any message for assistance.
You may also contact office@americanroof.solutions or call (208) 391-4280 for support.
To stop receiving messages, reply STOP at any time.

5. Data Sharing Limitations

We do not share your mobile information (including phone numbers and SMS registration data) with third parties for marketing or promotional purposes under any circumstances.
Data sharing is strictly limited to purposes necessary for providing our services to you, such as appointment scheduling or communication with roofing crews.

6. Data Protection Measures

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

7. Quotes, Estimates, and Service Terms

All quotes and estimates are based on the information provided at the time of request and may be subject to change following on-site inspection or material adjustments.
Scheduling times are approximate and may vary due to weather or supply chain factors.

8. Limitation of Liability

American Roof Solutions is not liable for indirect, incidental, or consequential damages arising from the use of our website, communications, or services.

9. Updates to This Policy

We may update this Privacy Policy and Terms of Service periodically. Any changes will be posted at
https://americanroof.solutions/privacy-policy-and-terms
with the new effective date.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Email: office@americanroof.solutions
Phone: (208) 391-4280
Contact Form: https://americanroof.solutions

Copyright © 2025 American Roof Solutions - All Rights Reserved.

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